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Telephone befriending for 18-59 year olds

Our telephone befriending service.....


offers companionship to isolated residents within Waltham Forest and provides a volunteer to chat to on a weekly basis.


The telephone befriending service is available to anyone between the ages of 18-59 via a referral process.

We will accept referrals from;

  • London Borough of Waltham Forest

  • Social Prescribing Waltham Forest

  • Age UK Waltham Forest

  • Citizens Advice Waltham Forest

  • OrganicLea


If you are a professional working within the borough and would like to refer someone to our service please complete our online referral form.

Please click HERE to download the form.


Once we have reviewed the referral, we will allocate one of our fully-trained and friendly volunteers to call the befriendee on a weekly basis.


Our befriending volunteers.....

are local people who volunteer their time on a weekly basis to help others in need and to give something back to their community. We are always hugely grateful for their support.


Would you like to volunteer?


If so we would love to have a chat with you. Please call Sandra at the Hub on (020) 8223 0707 or email our Volunteer Coordinator, Sonita at for more information


the birth of befriending during the covid-19 pandemic:



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